Security and Confidentiality
The security of your personal information is a top priority for us. We take all necessary measures to protect your data in a secure environment. Our team is strictly bound by confidentiality requirements concerning your information.
To ensure the security of your personal information, we implement the following measures:
SSL protocol (Secure Sockets Layer) to secure communication between your browser and our website
Limited access management for authorized personnel only
Network monitoring software to detect and prevent suspicious activity
Regular computer backups to safeguard your data in case of technical issues
Digital certificate development to strengthen the security of online transactions
Identification via username and password to access certain secure parts of our website
Firewalls to protect our network against unauthorized intrusions
We commit to staying at the forefront of privacy and security technology, adopting the latest innovations to protect your information. However, it is essential to note that no mechanism provides absolute security on the Internet, and a certain level of risk remains when transmitting personal information online.
Collection of Personal Information
We collect your personal information through forms and interactions established between you and our website. This includes information obtained through:
Website registration form
Order form
Opinion survey
Contests
The purposes for which we use the collected information include:
Order tracking
Sending information and promotional offers
Generating statistics
Communication with you
Website management (presentation and organization)
We also collect information through interaction between you and our website, including:
Comments
Information and promotional offers
Log Files and Cookies
We use log files and cookies to collect certain information, such as:
IP address
Operating system
Visited pages and requests
Time and date of connection
These files enable us to provide better service, offer a personalized user experience, create personalized consumer profiles, track orders, and generate statistics.
Our Commitment
At SYSBEC Inc., we consider Law 25 as a cornerstone of our approach to the protection of personal information. It drives us to continually improve our practices, policies, and procedures to maintain a high level of data security. By adopting this proactive approach, we strive to provide our customers with an experience that is built on trust, confidentiality, and respect for their privacy.
By diligently adhering to Law 25, we ensure that all legal provisions regarding the collection, use, retention, and disclosure of personal information are rigorously followed. This commitment reflects our ongoing dedication to maintaining the trust and peace of mind of our customers regarding the use of their data.
Legal Compliance and Adherence to Federal Laws
We fully comply with the legislative provisions set forth in the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. Your trust is of utmost importance, and we make every effort to ensure the confidentiality and security of your data in accordance with the law. If you have any questions or concerns about the security of your personal information, please do not hesitate to contact us; we are here to help.
Responsible for the Protection of Personal Information
To ensure compliance and effectiveness of Law 25, we have appointed a Responsible for the Protection of Personal Information. This designation underscores our commitment to data security and integrity, providing concerned parties with a dedicated point of contact for any questions or concerns related to their personal information. For any inquiries, concerns, or requests related to the protection of personal information, you can contact our Responsible for the Protection of Personal Information at the following email address: privacy@sysbec.com
Right to Opt-Out and Withdrawal
We respect your right to withdraw your consent concerning your personal information. This right means that you have the option to request that your personal data no longer be included, for example, in a mailing list. Your privacy and control over your information are essential to us, and we strive to honor your withdrawal request if you wish to do so. To exercise this right, you can contact us by email at privacy@sysbec.com or by postal mail at 1176 Bishop St, Montreal, Quebec H3G 2E3 Canada, or by phone at 1 (877)-3SYSBEC | 1 (877)-379-7232. You can also reach out to us through our website https://www.sysbec.com
Sharing of Information
SYSBEC Inc. reserves the right to share your personal information with third-party service providers who assist us in delivering our products and services. These service providers are bound by contractual agreements to process your data based on our instructions, and we ensure that they have implemented reasonable security measures to safeguard your personal information.
The primary types of services that our service providers assist us with include career/employment, chat hosting, infrastructure/storage, corporate communications, analytical/statistical, ad conversion/tracking, personalized content, webinar hosting, corporate management, ERP/HCM, and client relationship management (CRM).
Furthermore, we may share your information in situations where it is permitted, necessary, or appropriate under applicable law. This includes complying with legal processes, responding to requests from public and government authorities, enforcing our policies and agreements, protecting our rights, operations, or property, collecting amounts owed to us, pursuing available remedies, limiting potential damages, ensuring the safety of our clients, users, and visitors, addressing fraud or other unethical activities, or responding to emergencies involving danger of death or serious harm.
In the event of a change of ownership, sale, merger, liquidation, reorganization, acquisition of Sysbec Inc. (in whole or part), or any other business transactions or bankruptcy, your personal data may be transferred as part of the transaction. Rest assured that we take appropriate measures to protect your personal information throughout such events.
